Last updated: December 4, 2024
1. Introduction
This Cookie Policy explains how SkyExtras.com (“we,” “our,” or “us”) uses cookies and similar technologies on our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide useful information to website owners.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, payment processing via Stripe, and shopping cart functionality through WooCommerce. The website cannot function properly without these cookies.
Essential cookies on our site include:
- WooCommerce shopping cart cookies
- Stripe payment processing cookies
- Session cookies for security
3.2 Analytics Cookies
We use Google Analytics to help us understand how visitors interact with our website. These cookies collect information about:
- Pages visited
- Time spent on site
- Traffic sources
- User journey through the site
3.3 Customer Service Cookies
We use Tidio chat for customer support. This service sets cookies to:
- Remember your chat history
- Provide seamless chat functionality
- Maintain chat session
3.4 Social Media Integration
Our website includes links to our social media profiles (Instagram, Facebook). While we don’t directly set social media cookies, these platforms may set their own cookies if you interact with their features.
4. Third-Party Cookies
Third-party services we use that may set cookies:
- Google Analytics (analytics)
- Stripe (payments)
- WooCommerce (e-commerce functionality)
- Tidio (live chat)
- Mailchimp (email marketing)
5. Cookie Duration
Cookies we use fall into two categories based on duration:
- Session Cookies: These are temporary and expire when you close your browser
- Persistent Cookies: These remain on your device until they expire or are deleted
6. Managing Cookies
6.1 Cookie Consent
When you first visit our website, you will be shown a cookie banner asking for your consent to set non-essential cookies. You can change your preferences at any time.
6.2 Browser Settings
You can modify your browser settings to:
- Delete existing cookies
- Block new cookies
- Receive notifications when new cookies are set
Instructions for managing cookies in your browser:
Please note that blocking cookies may affect the functionality of our website.
7. Updates to This Policy
We may update this Cookie Policy periodically. The latest version will always be posted on our website with the updated date at the top.
8. Contact Us
If you have questions about our Cookie Policy, please contact us:
SkyExtras.com by Young Digital
Klapczyka 48 Zory, 44-240 Poland
Email: info@skyextras.com