Last updated: December 4, 2024
1. Introduction
SkyExtras.com by Young Digital (“we,” “our,” or “us”), located at Klapczyka 48, Zory, 44-240, Poland, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Full name
- Flight number
- Flight date
- Email address
- Marketing preferences
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- Browser type
- IP address
- Pages viewed
- Time spent on pages
- Referral sources
- Other usage data
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your lounge pass orders
- To communicate with you about your orders
- To send marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Data Sharing and Third-Party Services
We share your information with the following third parties:
4.1 Service Providers
- Payment processing: Stripe
- Email marketing: Mailchimp
- Analytics: Google Analytics
- Web hosting: EU-based hosting provider
4.2 Business Partners
- Lounge service providers: We share necessary booking information (name, flight number, and flight date) to facilitate your lounge access
5. International Data Transfers
We transfer some of your personal data to our partners in other countries to fulfill your lounge pass orders. We ensure appropriate safeguards are in place with these partners to protect your data in accordance with GDPR requirements.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Financial records are kept for 5 years as required by Polish law. Marketing preferences are retained until you withdraw consent or request deletion.
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent for marketing
To exercise these rights, contact us at info@skyextras.com.
8. Cookies
We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our separate Cookie Policy.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated “Last updated” date at the top of this document.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
SkyExtras.com by Young Digital
Klapczyka 48 Zory, 44-240 Poland
info@skyextras.com